White Papers archive

Effective Leadership through Changing Times
by Julee Thompson, RN, MSN, MBA
Leaving nurse leadership positions open for too long can create serious morale and productivity consequences for the entire organization.  In this white paper you will learn how a major healthcare organization, Sutter Medical Center, solved their leadership challenges with the use of an innovative interim leadership program as part of an overall management strategy.

Your Next Hospital Leadership Crisis
by Doug Smith, MBA, MHA
Hospitals have been struggling with staffing shortages for quite some time now. Even major media outlets have focused on this crisis in our healthcare system. At the same time, however, a related problem has been simmering that has not received the attention it deserves. The growing shortage of hospital leadership talent is an erupting crisis for our nation’s hospitals and will be a significant challenge for many years.

In Search of Top Leadership
by Kathy Noland, RN, PhD
Shrinking reimbursements, escalating costs, unparalleled staff shortages, consumer skepticism, regulatory scrutiny...the complex challenges impacting healthcare organizations show no signs of abating. Yet some healthcare organizations are thriving, leading the industry and achieving remarkable outcomes. What is their secret? The ability to attract and retain a high performing leadership team.

Improve Your Financial Success - Focus on Your Physicians
by Willis Bultje, MBA, FACHE, CASC
It may seem counter intuitive, but consider the concept that physicians are a hospital’s prime customers and sales people. Perioperative services now account for 60 percent of hospital margins, on average, meaning that to improve financial performance, hospitals must improve volume and margin with physicians’ active participation.

Planning and Executing and Successful Candidate Site Visit
by Kathy Noland, RN, PhD
Virtually every healthcare organization conducts site visits for candidates, but do they really know why? Chances are, if your organization follows an intractable administrative hiring process, you understand the administrative process you strictly follow rather than the “why” of the visit.

Marketplace and Industry Equivalent Titles are Essential for Successful Recruitment
by Ilah Stolz, RN, MS
A title on a business card or a job description today is much more than just a label. Rather, it offers to the world a definition of the individual’s level of experience, stature within an organization, and decision-making authority.

Create a Quality Program within Your Organization
by Pam Sime, MS, SPHR, GPHR
In healthcare, quality must never be an afterthought. It is a mission. In fact, quality is the driving force behind everything you do in the process of caring for patients. As such, hospitals need to continuously improve the quality of care delivered. The first step toward delivering high quality care is to select a set of care standards to adopt and implement.

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