Executive Vice President and Chief Human Resources Officer
The Executive Vice President, Chief Human Resources Officer (CHRO) is a key member of the executive leadership team at Boston Children’s Hospital (BCH), responsible for developing and executing human resources strategy in support of the overall business plan and direction of the organization.
As the executive leader guiding the creation and optimization of reliable, efficient, and effective operational HR systems and processes, the CHRO will also bring a strategic business focus to recruitment, workforce development, equity-diversity-inclusivity, executive compensation, organizational development and talent management.
Boston Children’s Hospital is recognized as a world-class, academic medical center and network providing pediatric care and conducting cutting-edge research into childhood diseases. In the 2021 - 22 edition of U.S. News & World Report's "Best Children's Hospitals" survey, Boston Children's Hospital (BCH) was ranked the #1 children’s hospital in the nation for the 8th consecutive year.
As a comprehensive center for pediatric healthcare with 404 inpatient beds soon increasing to 485 after the opening of the new Hale Clinical Building in June 2022, BCH is one of the largest pediatric medical centers in the United States. The organization offers a complete range of healthcare services for children from birth through 21 years of age, with several programs supporting the care of selected adult patients.
Known for its clinical innovation, cutting edge research, and highest levels of quality patient care, BCH’s 228 specialized clinical programs account for more than 691,000 patient visits per year. This visit volume includes nearly 22,000 annual discharges and over 26,000 surgical procedures performed.
In addition to the main hospital campus in the Longwood Medical Area, BCH has a large “Community of Care” network, including five suburban satellite facilities that see approximately 150,000 visits per year, and a community health center located in Jamaica Plain. Approximately 100 Boston Children’s physicians staff the inpatient units, NICUs, and emergency departments of eight community hospitals in the greater Boston area. BCH also maintains relationships with more than 77 community-based practices comprising more than 250 pediatricians. In addition, BCH and its physicians have extensive relationships with other academic medical centers, community health centers, and healthcare organizations in Boston and throughout New England. The creation of a new specialty network, physician foundation will employ an additional 75 physicians as of October 2022 to support care continuity for patients previously cared for within Tufts Children’s Hospital prior to its proposed closure during 2022.
The Hospital has a full-time medical staff of more than 1,000 specialists. It has 39 Accreditation Council for Graduate Medical Education (ACGME)-accredited training programs with approximately 175 residents and 270 clinical fellows. Approximately 900 additional residents rotate through BCH each year. The Hospital employs more than 12,000 people. This hospital-based workforce is aligned with the physician-led Foundations which employ the majority of the medical staff and comprise a workforce of several thousand additional team members.
Ranked #1 by Forbes Magazine as the leading employer in Massachusetts in 2020 based upon anonymous survey data of employees, the next CHRO has an opportunity to join an organization that has demonstrated a strong commitment to employee experience and its People Strategy. BCH is one of only 8% of hospital’s nationally to achieve Magnet designation, conferred by the American Nurse’s Credentialing Center (ANCC) in recognition of nursing excellence. BCH serves as the primary pediatric teaching hospital of Harvard Medical School. Beyond Harvard Medical School, other collaborators include the Harvard Stern Cell institute, MIT Health Sciences & Technology, the Broad Institute, the Autism Consortium, and Boston University.
Leading both HR operations and the People Strategy, the next CHRO will serve as thought leader, advisor, and direct report to the President and Chief Executive Officer of Boston Children’s Hospital. The CHRO will guide and direct human resources priorities across the organization, functioning as a strategic partner and peer to the executive vice president team, physician leaders, and selected other senior leaders.
The organization’s next CHRO is responsible for guiding the advancement of Boston Children’s People Strategy and will contribute focused leadership to build reliable operational systems, processes, and reporting / analytical capabilities in partnership with the organization’s administrative, clinical, and research focused executive leadership team. The CHRO will also play a key role to extend the organization’s existing commitment to the care of children and will continue to shape the creation of a skilled, engaged and diverse workforce within an inclusive culture.
The CHRO will also coordinate with the Physician Organization and senior physician leaders to align HR strategy across BCH and its affiliated physician foundations as independent employer entities distinct from BCH. While the CHRO is not accountable for the HR functions within these affiliated physician foundations, the next CHRO will play a key role in promoting alignment and in identifying future opportunities to reduce the variability in system-wide HR processes.
- A minimum ten years of senior human resources senior leadership experience is required, preferably in a CHRO capacity within a leading academic hospital/health care system known for its excellence in the human resource function.
- Prior leadership experience within a highly matrixed, academic health system with an affiliated physician organization, medical school, and research environment is strongly preferred.
- Prior experience modernizing key HR functions including recruitment/talent acquisition, occupational health, and human resource information systems, data analytics and reporting to strengthen HR and end-user access to timely, actionable data is strongly preferred.