Director of HR Operations

The MetroHealth System | Cleveland, Ohio 44109

Salary Range: Call for details
Date Posted: November 17, 2021
Opportunity Code: 29592


System-Level Leadership Opportunity with Oversight for all Human Resources Operational Areas

The Position

  • The Director of Human Resources Operations provides strategic, administrative, and financial leadership for the day-to-day operational areas of Human Resources (HR) at The MetroHealth System.
  • Oversight areas include HR Business Partners, Employee and Labor Relations, HR Information Services, Employee Assistance Program, and HR Shared Services. Develop and maintain organizational structure and staffing to effectively accomplish objectives in all these areas, while in alignment with system-wide priorities and regulatory requirements. 
  • Serves as an innovative and tactical partner to leadership across the health system to identify short- and long-term HR needs and recommend solutions to optimize critical business outcomes. 
  • Must bring 10+ years of human resources experience, including progressive leadership experience and demonstrated success managing staff and enterprise-wide HR programs. Labor relations experience is required. Healthcare-related experience is strongly preferred.
  • Bachelor’s degree required. Master’s degree and certified HR professional (e.g., SHRM, HRCI) preferred.

The Organization

  • The MetroHealth System is a Magnet-designated organization and one of the largest, most comprehensive health care providers in Northeast Ohio, serving the medical needs of the Greater Cleveland community. As Cuyahoga County’s safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.
  • As an academic medical center, each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine. Its main campus hospital houses the Cleveland Metropolitan School District’s Lincoln-West School of Science & Health, the only high school in America located inside a hospital.
  • Founded in 1837, MetroHealth operates four hospitals, four emergency departments, and more than 20 health centers and 40 additional sites throughout Cuyahoga County. The system’s more than 600 doctors, 1,700 nurses and 7,800 employees serve more than 300,000 patients and is home to Cuyahoga County’s most experienced Level I Adult Trauma Center, verified since 1992, and Ohio’s only adult and pediatric trauma and burn center.  
  • The MetroHealth Glick Center, a new 11-floor hospital, is under construction on the system’s main campus in Cleveland and is scheduled to welcome its first patients in October 2022. The billion-dollar project is the cornerstone of a wider neighborhood revitalization effort led by the system and its partners in the community.
  • Learn more about The MetroHealth System’s transformational impact.

The Community 

  • Cleveland, Ohio, is home to more than two million people. While Cleveland is nationally known as a center for medical education and health care, new residents can expect to find almost everything they seek in culture, entertainment, and living amenities.
  • Located on the southern shore of Lake Erie, the Greater Cleveland area extends 100 miles along the Lake Erie shoreline and more than 40 miles inland. 
  • Cleveland is a cultural center known throughout the world as the home of the Cleveland Orchestra, Playhouse Square, the Cleveland Playhouse, and the Cleveland Museum of Art.
  • The park system consists of more than 19,000 acres of land in 14 reservations, and facilities include picnic areas and playfields, wildlife management areas and sanctuaries, hiking, bridle, all purpose and physical fitness trails, golf courses, swimming, boating, fishing, tobogganing, sledding, ice skating and cross-country skiing.
  • Cleveland has great housing options, cost of living advantages, favorable commute times, and excellent public and private schools.



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