permanent

Chief Operating Officer

Planetree International | Derby, Connecticut 06418

Salary Range: Call for details
Date Posted: December 16, 2021
Opportunity Code: 29318

Summary

Chief Operating Officer


The Opportunity

Reporting to the President, the Chief Operating Officer is accountable for the growth, operations, and financial results of Planetree. He or she will lead and support Planetree team members in both strategic and operational decision making to accomplish the key priorities and objectives of the organization.  The Chief Operating Officer will serve as a trusted thought partner and “second in command” to the president, enabling the COO to learn all aspects of the organization: its business, environment, and people, thereby positioning this leader as a potential successor to the CEO.  


The COO works closely with the President to ensure that the strategy, plans, and operations of Planetree align with and support the strategic objectives of the organization. He/She plays a key role in strategic, programmatic, operational, and financial planning for Planetree.  


The COO is responsible and accountable for effective administration and leadership to support and ensure the best possible operating performance and growth of Planetree.  


The COO supports the development of the administrative and management skills of other SLT members, meeting regularly with them to provide guidance, help in the resolution of operational issues, and to communicate and interpret Planetree policy, objectives, and plans.


The Ideal Candidate

As a prerequisite, the Ideal Candidate will believe strongly in Planetree’s aspirational vision – humanizing healthcare – and its purpose – empowering people to profoundly humanize the healthcare experience for everyone, everywhere, every time.  


This mission-driven professional will bring demonstrated success in leading and supporting bright, talented, and highly committed team members to achieve performance excellence and drive organizational growth.


Beyond the above, it is anticipated that the background, KSA’s, and personal characteristics listed below will best position the hired candidate for success as the COO of Planetree International:


  • Master’s degree in business, healthcare administration or similar (MBA, MHA, MPH).
  • Seven or more years of operational leadership experience in healthcare or a related industry.
  • “B to B” experience leading client service delivery of professional services and solutions for healthcare provider organizations is preferred; sales/business development management experience is a plus.
  • Experience scaling systems and solutions for organizational growth.
  • Experience leading remote teams across multiple time zones is preferred.
  • Experience working with clients and other constituents internationally preferred.


The Organization

Founded by a single patient in 1978, Planetree has empowered over nine million patients and healthcare providers to look at the care journey in a whole new way. Planetree has been a pioneer in personalizing, humanizing, and demystifying the healthcare experience for patients and their families. The Planetree model of care is patient-centered rather than provider-focused and is committed to improving medical care from the patient's perspective.


Planetree is a consulting organization, working with healthcare provider organizations in the United States and in 28 countries globally to implement comprehensive person-centered models of care.  Planetree is an advocacy organization, working with ministries of health and health-related NGOs around the world to promote person-centered care as a model for improving quality of health care and services. And, through partnerships with universities in several countries, Planetree is changing the way that person-centered approaches to care are studied – and taught to future generations of healthcare professionals.


Planetree serves as a catalyst in the development and implementation of new approaches to care delivery that cultivate the healing of mind, body, and spirit; are person-centered, value-based, and holistic; and integrate the use of evidence-based practices such as Shared Decision Making with culturally appropriate approaches. Planetree recognizes that safe, high quality care can only be achieved if that care is person-centered as well.  


Planetree believes that all individuals working in the healthcare sphere are caregivers and have the ability to influence the experience of patients and their families. Planetree membership is extended to any organization wishing to be involved in, or supportive of, the transformation of health care systems into person-centered, value-based, and holistic models of care.


This search is being led by the Executive and Physician Leadership Search Group of AMN Leadership Solutions, a division of AMN Healthcare. AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation.

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