Senior Director, Quality Process Improvement

Methodist University Hospital | Memphis, Tennessee 38104

Salary Range: Call for details
Date Posted: June 15, 2019
Opportunity Code: 20979


Award-winning teaching hospital seeks a Senior Director to drive the Quality and Process Improvement program

The Position

  • The Senior Director, Quality Process Improvement provides support to robust hospital service lines by managing process improvements and quality outcomes
  • The Senior Director drives change and service excellence by developing relationships across the enterprise with physicians, executive leaders, relevant committees and other key stakeholders
  • Seeking a hands-on, transformative leader who can build out the Quality/PI program around Lean principles, patient experience and quality analytics
  • Ideal leader would be an RN with experience developing a quality program in an academic medical center or teaching hospital
  • Must have Master’s degree, relevant experience directing healthcare quality initiatives, and Lean Six Sigma background

The Organization

  • Methodist University Hospital is a 617-bed facility, the largest, most comprehensive hospital in the Methodist Healthcare System, located in the heart of the Memphis Medical Center
  • The University Hospital brings together research, medicine, and innovation, as the major academic campus and primary teaching hospital of the University of Tennessee Health Science Center
  • Rooted in the values of service, quality, integrity, teamwork, and innovation, Methodist’s culture, The Power of One, is at the heart of everything, from treating patients and partnering with families, to hiring new associates and volunteering in the community
  • Methodist has received countless awards, including being ranked nationally in eight children’s specialties and a Most Wired designation for the exceptional way the hospital uses technology to engage with patients

The Community

  • Memphis, Tennessee is a growing city that boasts a low cost of living and a bevy of recreational activities 
  • The birthplace of rock ‘n’ roll and the home of the blues, the city’s vibrant music scene remains strong to this day, with live music each night on Beale Street, as well as in most areas of the city
  • Situated on the Mississippi River, Memphis offers an array of cultural and historical attractions and world-famous BBQ 
  • Home to several Fortune 500 companies, the thriving business location is a hub for most goods transportation for the Unites States



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