Director of Care Management

Northern Light Mercy Hospital | Portland, Maine 04101

Salary Range: Call for details
Date Posted: October 25, 2022
Opportunity Code: 31768


Maine Hospital in beautiful Portland in Search of an Experienced, Hands-On Director of Care Management

The Position

  • The Director of Care Management is responsible for the development, management, and review of Care Management within Mercy Hospital.
  • This position reports to the Vice President of Mission Integration, while overseeing care coordination, clinical denials management, utilization review programs, clinical documentation improvement, and Stewardship of Resource Consumption.  
  • The Director will focus on communication and administration cases referred to the Quality Improvement Organization on behalf of the Centers for Medicare and Medicaid Services (CMS) to ensure compliance with regulations.  
  • Participate in all system care management and improvement efforts ensuring compliance with State, Federal, CMS and Payer requirements.
  • Seeking a strong, collaborative leader with care management experience. 
  • The ideal candidate will possess a minimum of 5 years’ experience in clinical or healthcare administration in jobs of progressively more responsible duties to include supervisory/management functions. 2-3 years minimum experience in a hospital case management role required.
  • BSN required. 

The Organization

  • Northern Light Mercy Hospital, an acute care, non-profit hospital in Portland, Maine, is a sponsored ministry of the Sisters of Mercy of the Americas. We advocate for a society in which all can realize their full potential and achieve the common good. We give priority to those that society ignores.
  • Northern Light Mercy hospital has a total of 230 inpatient beds. And at our newly-expanded Fore River campus, all rooms are now 100% private, enhancing a speedy recovery and a more restful, less stressful stay for our patients.
  • The Mercy system provides a broad mix of medical, surgical, and outpatient services. In addition, we bring the Mercy Difference closer to you and your family through a growing number of family and specialty physician practices and several important community-based programs throughout the region.
  • We are also a member of Northern Light Health, an organization dedicated to partnering with individuals and communities to improve health and well-being by providing high quality, cost effective services. Northern Light Health unites a network of providers and hospitals from Portland to Presque Isle because together, we’re stronger.
  • Northern Light Mercy Hospital is proud to be the first state of Maine Daisy Award Hospital Partner, recognizing one of our nurses with this special honor three times a year. This nurse's clinical skill and especially their compassionate care exemplify the kind of nurse that our patients, their families, and our staff recognize as an outstanding role mode. They consistently ensure the mission and values of Northern Light Mercy Hospital are being maintained. The DAISY Award (Diseases Attacking the Immune System) is a nationwide program that rewards and celebrates the extraordinary clinical skill and compassionate care given by nurse's every day.

The Community 

  • Portland is the largest city in Maine, and is home to the historic Old Port district, and Cape Elizabeth, which marks the entrance to Portland Harbor.
  • The city, which was ranked 4th among the top 10 perfect places to live in America, combines diverse cultural offerings of a large metropolitan city, with a charming small-town atmosphere.
  • Portland has a vibrant art scene, having been named one of the country’s top 25 art destinations by American Style magazine, and offers more than 2,000 art events annually.




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