Regional Clinical Director Endoscopy, Pain Services, Quality & Safety

Baystate Health | Springfield, Massachusetts 01199

Salary Range: Call for details
Date Posted: May 06, 2024
Opportunity Code: 34099


Join Western Massachusetts’ largest integrated healthcare system, Baystate Health, as the new Regional Clinical Director Endoscopy, Pain Services, Quality & Safety!

The Position

  • The Regional Clinical Director for Endoscopy, Pain Services, Quality & Safety will assume responsibility for overseeing, effectively managing, and administering the designated service lines at both BMC Main Campus and the Outpatient Center.
  • Reporting to the Vice President Surgical Services, the Director will oversee approximately 50+ FTEs.
  • The Director will work diligently to reestablish stability within the Endoscopy team, providing steadfast leadership. Additionally, this individual will develop a dynamic Quality and Safety plan for the health system. Lastly, the Director will be tasked with overhauling the department's approach to managing volume, implementing new processes for scheduling and operations, as necessary.
  • Seeking a visionary leader who will be able to effectively drive collaboration and communication to ensure strong relationships with physicians, employee engagement, and accountability throughout the departments.
  • This leader is expected to be hands-on, actively engaging with staff on the floor, although no clinical duties will be required. Travel to the Outpatient Center is expected monthly.


  • Bachelors of Science in Nursing (BSN) with an active RN license is required. Master's required.
  • Applicants must have a minimum of three years of experience in Surgical Services, ICU, ED, Interventional Radiology, or GI/Endoscopy.
  • Applicants should have a minimum of three years of prior leadership experience.

The Organization

  • With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has been providing high-quality and compassionate healthcare in the Pioneer Valley for more than 140 years.
  • Baystate Health (BH) is one of New England’s leading and largest integrated healthcare systems, serving more than 800,000 people throughout Western Massachusetts.
  • With nearly 13,000 employees, a 1,200-member medical staff, and net patient service revenue of more than $2.3 billion, this dynamic and growing system includes an academic medical center, a children’s hospital and three community hospitals. It also offers a large multispecialty group, (Baystate Medical Practices), Baystate Home Health, Baystate Reference Laboratories, and Health New England, a 205,000-member health insurance company.
  • As an integrated academic health system, the advancement of knowledge is a major component of their mission. Serving as the regional campus of the UMass Chan Medical School - Baystate, they educate and train current and future caregivers – preparing much of their region’s health care workforce to meet patients’ needs for years to come.

The Community

  • Some people rave about sunsets over the desert, while others love the crash of a storm at the seaside. For those lucky enough to live in Western Mass, the community is pretty partial to the peaceful calm of a spring day, or the beauty of a glorious profusion of fall foliage across a bluer-than-blue autumn sky.
  • Springfield, Massachusetts, is New England’s fourth largest city, perhaps best known as the birthplace of basketball and home of the Basketball Hall of Fame.
  • Resting along the banks of the Connecticut River, Springfield, Massachusetts, is located on the southern doorstep of the Pioneer Valley in Western Massachusetts, a region that's loved by outdoorsy types for its natural beauty and abundant hiking trails.
  • Home to poets and potters, artists, and authors, Western Mass is renowned for its rich culture. Experience the finest in theater and the performing arts – and view the work of world-renowned painters, sculptors, and book illustrators at some of the finest small museums in the country.
  • There are museums, galleries, and gardens focusing on virtually every art form you can imagine and paying tribute to artists and authors like Emily Dickinson, Dr. Seuss, Eric Carle, and Norman Rockwell.
  • Springfield is about three hours from New York City, 90 minutes from Boston and roughly 30 minutes from Hartford, Connecticut.




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