Director of Patient Access

Leaders for Today | Wellesley, Massachusetts 02482

Salary Range: Call for details
Date Posted: October 18, 2019
Opportunity Code: 24725


Join Emerson Hospital Outside of Boston, Massachusetts as Director of Patient Access

The Position

  • The Director of Patient Access will oversee the daily operations and strategic direction of all areas of Patient Access, totaling 95 FTEs and a $5.7 million budget. 
  • Responsibilities include, but are not limited to, patient registration at on- and off-campus sites, financial counseling, revenue cycle, and front end denials and resolutions. 
  • Reporting to the Director of Revenue Cycle, the collaborative leader will act as a consultant for the revenue cycle of select owned physician and hospital clinics, assuring hospital and physician billing is well-managed. 

The Organization

  • Founded in 1911, Emerson Hospital is a full-service, regional medical center headquartered in historic Concord, Massachusetts. 
  • Emerson provides advanced medical services to more than 300,000 people in 25 towns. The hospital is a 179-bed facility with more than 300 primary care doctors and specialists who care for everything from arrhythmias to wound care.
  • Emerson is well known for its outstanding nursing care and patient-centered specialty facilities, including the Mass General Cancer Center at Emerson Hospital - Bethke, the Dr. Robert C. Cantu Concussion Center, the Clough Surgical Center and the Clough Birthing Center, home to the area’s only Special Care Level 2 Nursery for moderately ill newborns.
  • Emerson Hospital was awarded the highest grade for patient safety by The Leapfrog Group in May 2019, marking the thirteenth consecutive A received for safety since 2013. 

The Community 

  • Founded in 1635, Concord, Massachusetts, is a historic town of approximately 16,000 people, nestled 20 miles outside of Boston. It is a picturesque New England community of handsome residences, preserved open spaces, family-owned farms and thriving commercial centers.
  • Concord has many historic sites to visit, including the Orchard House, Walden Pond, and Old North Bridge, site of the first American victory in the Revolutionary War. 
  • Concord is a popular excursion destination for visitors in Boston, and even for Bostonians wanting to "get out into the country" for a day of walking, biking, sightseeing, boutique-shopping or even canoeing.



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