System Director, Surgical and Medical Services

Catholic Health | Buffalo, New York 14214

Salary Range: Call for details
Date Posted: January 03, 2024
Opportunity Code: 33679


Take on the innovative role of System Director, Surgical and Medical Services as you join Catholic Health, a patient-focused organization, in Buffalo, New York! 

The Position

  • The System Director of Surgical and Medical Services will be responsible for the overall operational, financial, and clinical performance of Surgical and Medical ambulatory practices across multiple campuses within across Catholic Health. 
  • Reporting to the Vice President of Physician Integration & Practice Management, the System Director will be accountable for the Physician Enterprise (PE) leadership practices within Catholic Health and will collaborate closely with Operating Room (OR) leadership, departmental leaders, physicians, and executive leadership members to effectively optimize operational and clinical efficiency. 
  • This leader will be responsible for leading process improvement initiatives and will implement operational and clinical changes to contribute to the overall maximization of high-quality patient care, physician relationships, and time management throughout the department.
  • The System Director will be responsible for the fiscal performance of the department and will ensure that the allocated budget accurately reflects departmental volume and is aligned with the implemented coverage models established for both the surgical and medical departments. 
  • This leader will demonstrate exceptional operational, communication, financial, regulatory, and reporting skills and be willing to develop/maintain positive working relationships with their respective departments within Catholic Health.  
  • Seeking a hands-on leader who will devote themselves to building and maintaining a strong foundation and will serve as a mentor and support system to all staff members, while simultaneously upholding accountability and efficiency to guarantee high performance throughout the department.  


  • MBA, MHA, MSM, and/or MSHA is required. 
  • CMPE and/or FACHE certification is strongly preferred. 
  • A minimum of ten years of progressive management experience, including direct management within an ambulatory practice setting, is required. 
  • Healthcare experience is required. 

The Organization

  • Catholic Health in Buffalo, NY is a non-profit healthcare system that provides care to Western New Yorkers across a network of five acute-care hospitals, primary care centers, imaging centers, and several other community ministries.
  • Driven by its mission, Catholic Health dedicates itself to delivering high-quality, compassionate, and affordable health services to all with special care given to those who are poor and disadvantaged.
  • Catholic Health is making the largest investment in its history, dedicating more than $100 million in state-of the- art technology that will connect its hospitals, home care, long-term care, clinician offices, health centers, and ancillary services with patients throughout the area. This transformational investment marks a major milestone for the healing ministry, which dates back more than 165 years.
  • In recognition of superior service, Catholic Health has been named as among the top 100 integrated healthcare systems by SDI and is accredited by The Joint Commission. In 2018, Catholic Health was named Healthcare Company of the Year by Buffalo Business First and one of its hospital, Kenmore Mercy Hospital, has received Magnet-designation.

The Community

  • Buffalo, New York, located on the eastern shores of Lake Erie and the head of the Niagara River, is the second most populous city in the state, after New York City.
  • The city of Buffalo has undergone a remarkable transformation in recent years, from a redeveloped waterfront and revitalized neighborhoods to an expanding craft beer scene, and over $1 billion in new investments for local businesses.
  • Redeveloped from its glory days as the western terminus of the Erie Canal, Canalside hosts more than 1,000 annual events—from summertime concerts and festivals to recreation like ice skating and ice bikes in the winter. Endless fun awaits along this scenic waterfront—try rock climbing at Buffalo RiverWorks, kayaking on the Buffalo River, or sailing on the Spirit of Buffalo.
  • The iconic Niagara Falls State Park, one of the country’s most beautiful and iconic state parks, is only a 30-minute drive from Buffalo.




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