HR Director, Operations and Service Delivery

El Camino Health-Mountain View Campus (El Camino Hospital) | Mountain View, California 94040

Salary Range: Call for details
Date Posted: June 11, 2024
Opportunity Code: 34250


Join El Camino Health in sunny Mountain View, California as they seek an experienced professional for the role of HR Director, Operations and Service Delivery.

Permanent | Hybrid

The Position

  • The HR Director, Operations and Service Delivery will be responsible for directing the delivery of day-to-day HR services through self-service and the Service Center.
  • The Director will report to the Chief Human Resource Officer.
  • Responsibilities of this leader include implementing a tiered service delivery approach aligned with the HR transformation initiative. Along with establishing, leading, and developing the service delivery team, fostering continual process improvements. Will play a critical role in building, driving and delivering HR processes.
  • Ideal candidates will be strategic and insightful leaders, adept at fostering effective working relationships and trust among colleagues.
  • This role is open to work Hybrid with three days in office, and two working remotely.

Education and Background 

  • Bachelor’s degree in HR, Social Services, or a related field is required, with a Master’s degree highly preferred.
  • HRCI or SHRM certification preferred.

The Organization

  • El Camino Health - Mountain View Hospital, situated in the heart of Silicon Valley, offers acute care and comprehensive healthcare services and is consistently recognized as one of the best hospitals in the area.
  • El Camino Hospital is a 420-bed nonprofit healthcare organization with two campuses 11 miles apart in Mountain View, California and Los Gatos, California.
  • El Camino Hospital is a magnet-designated facility and serves a mission to provide the best patient care by combining compassion and medical advancement.
  • The hospital is Joint Commission accredited and earned the silver and bronze awards for Best Birthing Facility and Best Hospital, respectively, from Bay Area Parent magazine in 2015.
  • El Camino is ranked #2 in the San Jose metro area by U.S. News World & World Report, and #18 in the state of California.

The Community

  • Mountain View is a thriving community in the heart of Silicon Valley, birthplace to some of the world’s most recognizable companies like Apple, Google, Facebook, Netflix and Tesla.
  • Mountain View is part of the San Francisco Bay area and is named for its far-stretching views of the Santa Cruz Mountains.
  • Entertainment is as plentiful as the warm weather with sites like the Mountain View Center for the Performing Arts, the popular strip along Castro Street and an annual favorite, the Mountain View Art & Wine Festival.
  • Residents of Mountain View take advantage of the town’s many leisurely activities such as bike trails, premier golfing, hiking in the mountains, beach going and boating.




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