Summary

Phelps Health, a community-focused organization, is seeking an innovative leader to join them as their new Director of Information Technology in beautiful Rolla, Missouri!  

The Position

• The Director of Information Technology (IT) will oversee day-to-day IT Technical Support operations and will be responsible for driving implemented initiatives while ensuring a customer-focused and efficient deliverance of IT services throughout Phelps Health. 
• The Director of IT will direct the strategic planning, design, acquisition, management, and implementation of organizational technology tools and will ensure compliance with local, state, federal, and organizational standards. 
• Overseeing approximately 15+ direct reports, the Director of IT must strive to create and maintain a positive work environment while providing adequate support to staff members to drive motivation, engagement, and productivity throughout the department. 
• This leader will develop and manage departmental staffing, expense, budget, and compliance initiatives while implementing necessary improvements to drive operational excellence, efficiency, and readiness.  
• The Director will collaborate closely with all IT leaders as well as other executive leadership teams throughout the organization to ensure efficient plans for patching, change control, OS migration, and necessary software. This includes identifying opportunities for ITSM/ITIL process improvements, analysis, and strategies. 
• Seeking a forward-thinking leader who will display a high level of flexibility, creativity, and ingenuity while portraying an effective level of resourcefulness pertaining to departmental budgets, equipment, and implemented services throughout Phelps Health.  
• The Director will manage technical support software, hardware refresh lifecycle, and will coordinate all ordering, receiving, and invoices as they pertain to the acquisition of new technology. 
• Candidates will ideally bring an effective communication style, presentation skills, and the ability to collaborate with internal and external stakeholders. Additionally, this leader must bring extensive knowledge pertaining to customer service, project management, and management of service level agreements.  

Requirements

• Bachelor’s degree is required; Master’s degree is preferred. 
• Minimum of 5+ years of professional and/or managerial experience within a related setting is required. 

The Organization

• Phelps Health employs a staff of over 1,900 and serves over 200,000 residents within south-central Missouri. In addition to the main Rolla campus, the Phelps Health Medical Group has clinics in Salem, St. James, Vienna, and Waynesville, Missouri.
• Established in 1951, Phelps Health prioritizes compassion, accountability, respect, excellence, and service while providing accessible and affordable healthcare throughout their community. Phelps Health is passionate about innovating and optimizing the quality of healthcare, and strives to deliver individualized care plans and services for all patients. 
• Priding itself on community service and investment, Phelps Health offers programs and activities to the community that promotes educational resources to the public. These areas of community benefit include charity and/or uncompensated care, community outreach services, health professional education, and community group donations.
• Phelps Health was most recently names as a 2022 Health Quality Innovator of the Year as a result of an initiative to reduce central line-associated bloodstream infections (CLABSI). In addition, Phelps Health was also awarded a three-year team of accreditation by the American College of Radiation in 2022. 

The Community 

• Nestled in the south-central Ozarks Highland region, the city of Rolla is less than 100 miles from St. Louis, Jefferson City, Columbia, and Springfield, Missouri.
• Known as one of the "101 Best Outdoor" towns, Rolla is home to expansive multi-acre parks, state-of-the-art recreation facilities, over 11 miles of pedestrian/bike trails, and outstanding hiking and trout fishing.
• The outdoor enthusiast will enjoy some of the best canoeing, camping, and kayaking in the state.
• A community that values and promotes the arts, Rolla is host to many concerts, lectures, and exhibitions held annually.
• The city is home to Missouri University of Science and Technology, the state’s premier technological research university.

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